DELIVERY POLICY

SECTION 1 - Shipping Fee:

  • [United States] Standard Shipping : $6.99 ( 5-15 Days ) \Fast Shipping : $29.99 ( 3-7 Days )
  • [Canada, Germany, Italy, France, Spain] Standard Shipping : $15.90 ( 10-30 Days )
  • [Others] Standard-International Express: $15.90 ( 15-30 Days )

SECTION 2 - FOR SHIPPING METHOD:

Our Store offers the following logistics methods. E.g. DHL, FedEx, UPS, EMS, and EUB, etc.

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

Our Store offers Discreet Packaging and Discreet Shipping on all orders. After successfully placing an order, our representatives will get in touch with you to provide shipping details and order status within 72 working hours.

SECTION 3 - SHIPPING TIMES

Shipping time varies by location. These are our estimates location and shipping time

  • United States:
    • tandard Shipping :  5-15Business days
    • Fast Shipping :  3-7 Days Business days
  • Canada, Europe: 10-30 Business days
  • Australia, New Zealand: 10-30 Business days
  • Mexico, Central America, South America: 15-30 Business days
*This doesn’t include our 1-3 Business day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information

My tracking says “no information available at the moment”. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.

SECTION 4 -ABOUT CUSTOMS TAX:

Taxes may apply for imported goods/services and are regulated by the country's law. TopDiag is not responsible for any tax invoice charged on its products. Please contact local customs for clarity and information.